At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels. We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent.
We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.
We are currently looking for Operational Performance Analyst to join our Operations Team part of our M Energy Customer Solution Division in our Paiania Offices.
In this role, you will play a key part in documenting, standardizing, developing, and monitoring business processes, work instructions, and quality documents. You will ensure process consistency, standardization, and continuous improvement across the company, working closely with all departments.
Your Role Will Encompass:
- Recording, developing, updating, and standardizing processes, work instructions, and quality documents.
- Mapping processes using MS Visio or equivalent tools and maintaining version-controlled documentation.
- Monitoring the implementation of processes and changes in collaboration with relevant departments.
- Supporting initiatives to improve operational efficiency and effectiveness.
- Facilitating effective cross-department communication to align actions and priorities.
- Assisting in the development, tracking, and reporting of operational Key Performance Indicators (KPIs).
What You Bring to the Role:
- Bachelor’s Degree in a relevant field.
- 2+ years of experience as an operations analyst or in a similar position.
- Strong experience in process documentation and mapping (MS Visio or similar).
- Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with document management systems (e.g., SharePoint) and CRM platforms (e.g., Salesforce).
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong organization, planning, multitasking, and time-management skills.
- Outstanding written and verbal communication skills, with attention to clarity and detail.
- Ability to collaborate across functions, demonstrating teamwork and professionalism.
- Solution-oriented mindset with a focus on consistency and meeting deadlines.
Share the same Value Based Behaviors:
- People & Personal growth.
- Results orientation & Safety excellence.
- Collaboration & Trust.
- Empathy & Effective communication.
- Flexibility & Adaptability.
Your Benefits:
- Competitive remuneration package.
- Ticket Restaurant.
- Preferential household electricity plan.
- Group Health Insurance program.
- Pension Plan.
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At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.